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When an employee leaves a company, it's important to conduct an exit interview. This is an opportunity to find out why the person is leaving and what could be done to improve conditions at the company. Exit interviews can also help employers learn about any problems that may exist within the company.
Exit interviews need to be conducted by someone who is impartial and objective. The interviewer should be someone who the departing employee feels comfortable talking to. It's important to ask open-ended questions and avoid leading questions. The goal is to get the departing employee to freely share his or her opinions about the company.
Some of the topics that should be covered in an exit interview include:
The departing employee's overall experience working at the company
The specific reasons for leaving the company
The departing employee's opinions about his or her immediate managers
The level of satisfaction with pay and benefits
The workplace environment
Opportunities for career growth and development
The company's policies and procedures
The level of communication between employees and management
The departing employee's suggestions for improving the company
Once the interview is complete, the interviewer should compile all of the information and share it with company management. This feedback can be used to make changes that will improve retention rates and help the company attract and retain top talent.