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Customer Care Agent

Customer Care Agent

Contract type: Temporary
Location: Rhodes
Industry: Call Centre & Customer Service Property
Start date: 2021-11-16
Salary: $30 per hour
Reference: BH-7394
Contact name: Rebecca Gill
Contact email: rg@temptalent.com.au

Job description

Temp Talent are currently working on a fantastic temporary Customer Care Agent role to start Monday 22nd November 2021. You would be working for an ever-growing and dynamic company in the home build & design space.

The role

Assisting the company in building relationships with customers who are seeking advice and services on a variety of home solutions.
Your duties would include but not be limited to:
  • Responding to customer enquiries from the company website and other portals
  • Generating leads from enquiries to pass onto the Sales Team
  • Assisting with general customer questions
  • Setting follow-up requests to customers
  • Handling both inbound and outbound calls
  • Providing excellent customer service at all time
Skills required:
  • Experience using Sales Force is preferred but not necessary
  • Must have excellent customer service skills
  • Strong attention to detail and a great work ethic
  • Exceptional organisational & time management skills
  • Excellent verbal and written communication skills
  • Ability to work autonomously in a fast-paced environment
  • Previous experience in either a customer service, sales, or real estate role is preferred
The Benefits:
  • Training & scripts provided
  • Working with a dynamic & fun team for a reputable company
  • Option to work from the office or from home (all training will be provided from the office)
  • Temporary assignment up until Christmas! 
  • Paying $30ph + superannuation
  • Temp to perm options for suitable candidates
Thank you for your application, due to the volume of application we receive, we will only be contacting shortlisted candidates. Please do not hesitate to apply for other jobs.

Please note, not all of our jobs are advertised due to high demand and fast turnover.
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Rebecca Gill

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