Job description
An exciting opportunity is available for an experienced Property Manager within the Housing Department to join the Australian Red Cross team in Wagga Wagga on a 6-month contract starting ASAP.
▪ The effective and efficient day-to-day planning of accommodation allocation for new arrivals
▪ Provide end-to-end property and client tenancy management
▪ Support case managers with housing-related needs and collaborate with other agencies
▪ Build a strong and trusted relationship with Real Estate Agents to ensure ongoing housing stock and solution-focused engagement
▪ Ensure records are of a high written standard, keeping accurate and up-to-date client files and associated documentation, records, and reports –both administrative and financial and ensure security and confidentiality of client information is maintained
▪ Schedule and undertake regular client visits to inspect premises and build capacity of clients as tenants
▪ Identify tenancies at risk and work collaboratively with case management teams to plan and address client needs
▪ Facilitate recovery of client rent arrears, rental reviews, client repayments, and bond repayments
▪ Build effective relationships with internal and external stakeholders to enable refugees and humanitarian entrants to access housing and related services
▪ Attend tribunal hearings where disputes arise
▪ Working in collaboration with program leadership, ensure that the program operates within budget and in accordance with approved Red Cross and relevant accounting standards
▪ In accordance with Red Cross policy and legislation ensure the effective management and resolution of client and volunteer issues, grievances, and complaints
About You:
▪ Proven highly developed organisational and time management skills
▪ Proven ability to work across multiple functions and collaborate effectively with a diverse range of internal and external stakeholders
▪ Ability to communicate and apply effective interview techniques to sensitively gain information from clients
▪ Demonstrated cultural competence and the ability to work with people from diverse backgrounds
▪ Ability to manage complex and sensitive issues
▪ Effective communication with a broad range of people (verbal and written) including communication of technical/procedural/ legislative information to clients
▪ Demonstrated understanding of the complex needs of children and young people is desirable
▪ Work skills include the ability to work autonomously, with minimal supervision, as a member of a team incorporating multitasking
▪ Excellent records management and general office administration
▪ Proficiency in MS Office or similar software and experience using databases
Essential:
If this sounds like the right next step in your career, we’d love to hear from you.
Click ‘Apply Now’ or send your CV directly to Sarah Scott at ss@temptalent.com.au.
For a confidential discussion, contact Sarah on 0450 080 085.
- Duration: 6 months (ASAP start)
- Hours: Monday to Friday, 9:00am – 5:00pm (30-minute lunch break)
- Rate: $50 p/h + Super + Mileage
- Parking: Available onsite
- Systems Used: Lease Eagle, Internal CRM
▪ The effective and efficient day-to-day planning of accommodation allocation for new arrivals
▪ Provide end-to-end property and client tenancy management
▪ Support case managers with housing-related needs and collaborate with other agencies
▪ Build a strong and trusted relationship with Real Estate Agents to ensure ongoing housing stock and solution-focused engagement
▪ Ensure records are of a high written standard, keeping accurate and up-to-date client files and associated documentation, records, and reports –both administrative and financial and ensure security and confidentiality of client information is maintained
▪ Schedule and undertake regular client visits to inspect premises and build capacity of clients as tenants
▪ Identify tenancies at risk and work collaboratively with case management teams to plan and address client needs
▪ Facilitate recovery of client rent arrears, rental reviews, client repayments, and bond repayments
▪ Build effective relationships with internal and external stakeholders to enable refugees and humanitarian entrants to access housing and related services
▪ Attend tribunal hearings where disputes arise
▪ Working in collaboration with program leadership, ensure that the program operates within budget and in accordance with approved Red Cross and relevant accounting standards
▪ In accordance with Red Cross policy and legislation ensure the effective management and resolution of client and volunteer issues, grievances, and complaints
About You:
▪ Proven highly developed organisational and time management skills
▪ Proven ability to work across multiple functions and collaborate effectively with a diverse range of internal and external stakeholders
▪ Ability to communicate and apply effective interview techniques to sensitively gain information from clients
▪ Demonstrated cultural competence and the ability to work with people from diverse backgrounds
▪ Ability to manage complex and sensitive issues
▪ Effective communication with a broad range of people (verbal and written) including communication of technical/procedural/ legislative information to clients
▪ Demonstrated understanding of the complex needs of children and young people is desirable
▪ Work skills include the ability to work autonomously, with minimal supervision, as a member of a team incorporating multitasking
▪ Excellent records management and general office administration
▪ Proficiency in MS Office or similar software and experience using databases
Essential:
- Property management experience
- Knowledge of the NSW Tenancy Act
- Relevant four-year degree with one year relevant experience or three year degree with two years of relevant experience or lesser formal qualifications with substantial years of relevant experience in housing/community services, property management and/or relevant field
- Strong problem-solving, communication, and time management skills
- Ability to manage deadlines and complex client needs
- Relevant degree with demonstrated experience in housing, community services, or property management,
or - Equivalent combination of education and extensive industry experience
If this sounds like the right next step in your career, we’d love to hear from you.
Click ‘Apply Now’ or send your CV directly to Sarah Scott at ss@temptalent.com.au.
For a confidential discussion, contact Sarah on 0450 080 085.
