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Temporary Outbound Call Centre Operator

Temporary Outbound Call Centre Operator

Job Title: Temporary Outbound Call Centre Operator
Contract Type: Temporary
Location: Haymarket
Industry:
Salary: $28 - $30.96 per hour, Benefits: Superannuation
Start Date: 2020-02-25
Reference: BH-6233
Contact Name: Jackie Parrella
Contact Email: jp@temptalent.com.au
Job Published: February 25, 2020 11:25

Job Description

Our client has been established for over 20 years and are committed to empowering the dining & restaurant experience! They are established in over 10 countries and their network connects with more than 60,000 restaurants worldwide! Temp Talent are after two candidates who share the same passion for hospitality and customer service to join their Operations team for an 8-week project based near Central station.  

The 
Role:  
This is a full-time role commencing mid-March with interviews 9th & 10th March, working in their brand-new office premises near Central station. Your day to day calls will vary but will be focused around:   
  • Providing proactive customer service to their established client base  
  • Outbound calls to new or prospective clients 
  • Providing updates on products & services to existing customers 
  • Customer satisfaction surveys for existing clientele  
  • Market research for their Growth & Development team  
  • Appointment setting & booking for the Sales team  
 
The ideal candidate will possess the following:  
  • Well-developed written & oral communication skills and the ability to interact effectively with a diverse range of people 
  • Ability to work unsupervised within a team-based environment 
  • Have a pleasant phone manner with previous experience in a call centre environment  
  • Proficiency with Salesforce software is essential  
  • Prior experience within the hospitality sector is highly desired  
 
Benefits & Culture:  
  • Full time availability for the next 10-12 weeks  
  • Working for an established global brand!  
  • Lots of potential for ongoing temp work within their business framework 
  • Paying up to $30.96ph + S, dependant on experience level  
  • Scripts & templates provided 
  • Must be able to interview Monday 9th or Tuesday 10th March  

Thank you for your application, due to the volume of application we receive, we will only be contacting shortlisted candidates.  

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